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… for numbers starting with 47, and which are 10 digits in total length (i.e. eight digits after 47) 47........ Match …
… assigned facilitator, you'll be prompted with the following modal message: Click OK and you'll then be taken into the …
… The knowledgebase tab can be used to seek information on a … made available if you have subscribed to the Agent Assist knowledgebase package. The main menu of the Knowledgebase tab has three items: Top Articles …
… , and deeply personalized experiences at scale. To support this innovation, we will be retiring all versions of … our future-ready chat solution. Key Dates End of Support: 19 December 2025 No further updates, maintenance, or assistance will be provided for …
… the token's expiry approaches, initiating an automatic renewal. A nightly failsafe mechanism also checks and renews …
… to the Conversation Flow page. Select a node where you want to add an activity. Expand the Activities section. … the bot to synchronize: Enable Webaccess for the queues you want to use from within the bot here: … the IDs in the red circle above, to target the queues you want to fetch information from. It should then be specified …
… document(requires sign-in) for details regarding firewall settings and relevant ports/ip-addresses. It is … Softphone. Here, agents can first of all choose if they: Want to log on with Softphone or not Choose a ringtone Set … and then click on the Block setting and change it from Always block on this site to one of the above settings as …
… here . You want to know what the customers think about your chatbot. To know this, you can use the built in Survey. To … bottrainer by going to conversations tab. … Puzzel Smart Chatbot, Puzzel Bot Trainer, Chatbot how-to, configuring chatbot, training chatbot, …
… in Boost.ai admin portal. Knowledgebase Admin - try out NLU search Now you can test the articles that will be … for editing and publishing. Interaction history - show NLU tags for conversation Historical interactions where the … manual search in this context. Improved auto tagging The NLU engine can now be set with a language code to better …
… to unique visitors. It represents the percentage of the total possible solutions that could have been presented to … of visitors qualified for the opportunity but no solution was presented because of busy state on solution (limited …
… on your Puzzel solution, you are likely on the Legacy Knowledgebase today. Our teams will be reaching out shortly … link now displays prominently under text editor … Puzzel Knowledgebase - October 9th 2025 Release notes …
… currently working on, the Parent ticket. It is an efficient way of grouping all the related tickets to the present … Parent and Child Tickets widget and search the ticket you want to assign as a parent to the current ticket by ticket …
… in the form of a dopdown panel. Video Tutorial Watch our video tutorial on how to use the survey designer …