75 results found

… in the Puzzel Contact Centre Solution April Release 2018, implemented in the evening of April 24 th . For further information, or if you want to activate features described in this document, please … application  Finish language in web version If the agent wants to use Finish language in the agent application, this …

… document(requires sign-in) for details regarding firewall settings and relevant ports/ip-addresses. It is … internet access, and it is recommended to estimate 100kbps per softphone call on a wired internet connection. … Softphone. Here, agents can first of all choose if they: Want to log on with Softphone or not Choose a ringtone Set …

… Interface Reconfigured view zones on the start page, while waiting for tasks, and within customer cards. This is to … for working with sales processes and events.  Calendar is always available in the right-most panel.    Other fixes …

… page structure, keyboard navigation, keyboard shortcuts, WAI-ARIA code conventions, and colour contrast, Puzzel has … 2.1 guidelines, we have demonstrated our commitment to providing equal opportunities and accessibility to all users. … page structure, keyboard navigation, keyboard shortcuts, WAI-ARIA code conventions for screen readers like JAWS, and …

… switch, the entity is stored as “context” and then thrown away as an entity when the entity switch was run. The default workflow in our context switch is our … workflow is a Context switch. The previous entity (boats), was stored in “context”.Therefore, the contextswitch for …

… included in the planned release window of  November 23rd to November 30th , 2023. The changes made in this … customer, and the script. This preview is presented while waiting for the call to start or for the customer to … changes to historic outcomes ensures that agents can always edit and delete historical outcomes. External web links …

… session.  CRM Calendar: When moving events to future +1 day or more, the time-part of start time will remain …

… method="post"> <!-- form data --> <input type="submit" value="Call Me"/> </form> The form contains a … what queue the callback request will be added to while waiting for an available agent. This variable will usually … request will be added to the queue “Q_PHONE_WEB” while waiting for an available agent. This variable is mandatory, …

… earlier during spring and applies to both agent and wallboard dashboard. * GDPR Offers/Orders, added a new rule …

… appear next to each category, navigate to the one you want to edit and click the pencil icon next to it    A pop …

… issue where, upon default loading, the Rolling Week option was selected in the interface but still displayed all … number in all customer cards. Resolved an issue where a 'v' was inserted when using 'ctrl + v' (paste) for the first … Swish: Added functionality to automatically close the order modal upon saving if no Swish product is selected Addressed …

… string, die een willekeurige string van numerieke of tekstwaarden kan aannemen 2.     Dropdown dit presenteert een … met opties om uit te kiezen. Nuttig voor situaties waarin een set van elkaar uitsluitende opties moet worden gepresenteerd 3.     Wachtwoord dit is een waarde, die een wachtwoordveld …