437 results found

… revolution. Fintechs are disrupting the market with new ways for people to bank, invest and manage their money. But … about these needs and how the industry is performing in the wake of the Covid-19 pandemic. … Financial Services Smart …

… to sort data in any data table. This is handy when you want to take a look at the data in a sorted ordering - … Row sorting in the Widget configuration's step 2 in two different ways Sort rows based on a value in a … Ascending and Descending . Examples: Sort a Queue widget by Total requests in queue, and sort an Agent widget by Time in …

… meaning that the customer hung up/ended the chat while waiting in the queue . You can tag a missed request to … you are currently logged on with .   The list box where Total is preselected contains a list of all queues, and in … request, including caller's number, access number, when it was queued, wait time (before caller hung up) and the name …

… Table name: access_points  (from db v2.3) Contains/Role: Shows a list of all the access points … the Access point (Access number) in the statistics report Total overview. Description nvarchar The description for the … here. dte_updated Datetime When the record last was updated deleted bit If the Accesspoint is deleted in …

… permissions. As a manager, you can view data in different ways depending on your permissions. Hierarchical View:  As a … the  1-to-1 records & actions table , you'll see the Action modal. The action assignee or anyone with the permission to  …

… the brackets displays the number of messages out of the total message count from the to level comments. Any nested … used to denote whether a meaningful action has been taken towards a specific post. Useful for the cases when a post does …

… Tags are a great way to label specific Tickets & Queries.To add new Tags, go …

… status in PAA. Persist last selected search source in forward modals.   We're rolling out updates to the Agent API over …

… in the release window of  October 31st/November 1st , 2023. The changes made in this release concern  Puzzel … ongoing request. On the top of this page we have now added Total number of ongoing calls, so that you easily can see … so any changes in the article that is embedded is always up-to-date. Support table of contents It is now …

… tabs Results/Reports/Commission . Select the period and subtotal to view your total values, revenues, and expenses. Note that the report …

… Resolved an issue that caused all emails to start with unwanted content for the emailbots. Fixed various frontend … variable input would stop accepting values. Resolved a modal display issue when selecting a GPT persona. Fixed a …

… not updated. The initiation event’s start is when the task was created, and it’s end when the agent finished the task. … to T1b At T1b the request is put into queue, and then at T2 it’s sent to agent First (at T0a), a pre-initiation event … queue event with start at scheduled time, duration until it was deleted and result=d is created, in addition to the …

… The following updates will be made to Puzzel Ticketing on 28th January 2021. These are categorised as additional … now fixed. You will now be able to save the details right away. Issue with more than one request being created when the … All mentioned sizes includes encoding which adds 30% to the total size. So an image of                10mb will be …

… system. Any changes made there will not be reflected towards your KB articles. The legacy infrastructure will be …