Admin guide for Integrating Microsoft Dynamics CRM

This document is meant for Admin users to help them in configuring Microsoft Dynamics CRM app in the Azure environment, which aids in authenticating the agents. Furthermore, it briefs about configurations that needs to be made in the Admin portal for enabling the Dynamics CRM capabilities and customizing them.


18/08/2020 - 14:42

Last updated

04/05/2021 - 16:17