How to reset your password
To reset your password, you will need to:
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Access the Sign In page
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Click the link “Forgotten password?” under the button “Next”
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Enter your Puzzel ID and click “Next”
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You will then receive a verification code in your email. This will be valid for 10 minutes. Navigate to your inbox and copy the verification PIN code found in the verification email.
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On the Forgot password page, insert the verification code and click "Confirm"
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Create a new password and insert it twice
Any password created for your Puzzel ID account will need to meet the following criteria:
- Must contain between 8-64 characters
- Must contain at least 1 lowercase character
- Must contain at least 1 uppercase character
- Must contain at least 1 number
- Must contain at least 1 special character
- Must not be a password that has been previously used on the account
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Click "Complete"
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You will then be redirected to the Sign In page again where you can enter your Puzzel ID and password
