Puzzel ID URLs
To sign in with Puzzel ID, you will need to use new URLs.
During the testing window, the current sign-in method will be available alongside Puzzel ID, allowing administrators to familiarise themselves with the Puzzel ID organisational settings and make relevant configurations. When the organisation is ready to fully adopt, the sing-in URLs can be shared more widely.
In the table below you will find the Puzzel ID URLs that correspond to the URL you are currently using.
Puzzel Application | Current URL | Puzzel ID URL |
Puzzel Contact Centre | ||
Puzzel Workforce Management | planner.wfm.puzzel.com | app.puzzel.com/wfmplanner |
agent.wfm.puzzel.com | app.puzzel.com/wfmagent |