230 results found

… Hold/Unhold Alt+M Recording Alt+R Censor Ctrl+Shift+X Forward Alt+T Transfer Alt++ Consult Alt+- Send-Message … given that it’s available. This is similar to our current way of showing calendar information in the Catalog search … help to agents during an interaction in the following ways: Showing a contact card of the recognised customer …

… earlier during spring and applies to both agent and wallboard dashboard. * GDPR Offers/Orders, added a new rule …

… filter in the 'My Calendar' list. The project filter was not always initiated during the initial load of the start page … a personal number in the user admin service, the number was not immediately removed from use in the dialler. UI …

… information” 4. Add the following training sentences 1. “I want to know more about” 2. “I want to have some information” 3. “Can I have the latest … regarding” 4. “I'm interested in knowing more about” 5. “I want to know more about”   This will give you an intent with …

… PROD Oslo General Availability Q1 2025 GraphQL:  https://kbapi.puzzel.com/knowledgebase-api/graphql (Please note: introspection is disabled in the … endpoint) Playground (test live queries):  https://devkbapi.puzzel.com/knowledgebase-api/ui/playground   PROD AZURE …

… til en forhåndsdefinert e-postadresse. Lydfilen er i WAV-format. Sentralbord-widget Widgeten Søk og sett over fra Puzzel fungerer på samme måte som et tradisjonelt sentralbord, og man kan søke i kontakter og overføre anrop …

… Deletion Period: You can define in the application when you want the system to automatically delete tickets and customer … to this feature, Puzzel are not able to assume how you want these settings configured in your account.  Therefore, … settings will be set to the same settings as they have always been, however automatic deletion will now be set to ‘ …

… group name when you create a new user group, and if you want to do changes in a user group profile for a user group … row, and some reports have sub-totals in addition. If you want to download a report as a file, you can from now on … specific rows (queues/agents) to be included if you don’t want all, and you can customise columns to be included. If …

… zullen er af en toe problemen optreden in de styling-laag, wat betekent dat elementen van de website foutief kunnen … worden getoond "boven" in de chat-applicatie. Omdat de chatapplicatie "bovenop" de website zou moeten staan, stellen wij voor om de z-index te gebruiken om de chatapplicatie "op te tillen" boven de andere elementen, bijv. …

… We're introducing new features that offer you enhanced ways to monitor your projects in greater detail: Display … out a variety of fresh dashboard elements for both the wallboard and agent dashboards, including: Scalars and lists … in CRM event list.  Fix for capital letters in CRM process modal.  Customer and contact info When clicking a field to …

… De EUWA Wrapper Interface (hieronder ook wrapper genoemd) … ingang en communicatie voor de End User Web Applications (EUWA). Het stelt de ontwikkelaars in staat om de EUWA snel te starten en met hen te communiceren, zonder het …