106 results found

… document(requires sign-in) for details regarding firewall settings and relevant ports/ip-addresses. It is … Softphone. Here, agents can first of all choose if they: Want to log on with Softphone or not Choose a ringtone Set … and then click on the Block setting and change it from Always block on this site to one of the above settings as …

… page structure, keyboard navigation, keyboard shortcuts, WAI-ARIA code conventions, and colour contrast, Puzzel has … 2.1 guidelines, we have demonstrated our commitment to providing equal opportunities and accessibility to all users. … page structure, keyboard navigation, keyboard shortcuts, WAI-ARIA code conventions for screen readers like JAWS, and …

… switch, the entity is stored as “context” and then thrown away as an entity when the entity switch was run. The default workflow in our context switch is our … workflow is a Context switch. The previous entity (boats), was stored in “context”.Therefore, the contextswitch for …

… included in the planned release window of  November 23rd to November 30th , 2023. The changes made in this … customer, and the script. This preview is presented while waiting for the call to start or for the customer to … changes to historic outcomes ensures that agents can always edit and delete historical outcomes. External web links …

… method="post"> <!-- form data --> <input type="submit" value="Call Me"/> </form> The form contains a … what queue the callback request will be added to while waiting for an available agent. This variable will usually … request will be added to the queue “Q_PHONE_WEB” while waiting for an available agent. This variable is mandatory, …

… additional features included in th release window of June 12th, 2023 until June 16th, 2023.  The changes made in this … earlier during spring and applies to both agent and wallboard dashboard. * GDPR Offers/Orders, added a new rule …

… appear next to each category, navigate to the one you want to edit and click the pencil icon next to it    A pop …

… features included in the planned release window of  March 21st to March 27th , 2024. The changes made in this release … users to customise their views by editing sorting and expansion preferences. Users can now tailor their views … issue where, upon default loading, the Rolling Week option was selected in the interface but still displayed all …

… De API van de Chat kan worden verkregen met behulp van de EUWA Wrapper Interface, die in een afzonderlijk artikel wordt … Wordt geactiveerd wanneer het chatvenster geminimaliseerd is contactCenterClose Wordt geactiveerd … enteredChatId, enterFormIssue, selectedQueueKey, timeId2Map) api.updateSystemVariables({ enteredFormName: 'Chatter …