88 results found

… in the Puzzel Contact Centre Solution April Release 2018, implemented in the evening of April 24 th . For further information, or if you want to activate features described in this document, please … application  Finish language in web version If the agent wants to use Finish language in the agent application, this …

… page structure, keyboard navigation, keyboard shortcuts, WAI-ARIA code conventions, and colour contrast, Puzzel has … 2.1 guidelines, we have demonstrated our commitment to providing equal opportunities and accessibility to all users. … page structure, keyboard navigation, keyboard shortcuts, WAI-ARIA code conventions for screen readers like JAWS, and …

… included in the planned release window of  December 12th , 2023. The changes made in this release concern  Puzzel … User group name with "+" Today a User group’s name can be max 32 characters, and if you have a user group with “+” in … group name when you create a new user group, and if you want to do changes in a user group profile for a user group …

… features included in the planned release window of  March 21st to March 27th , 2024. The changes made in this release … users to customise their views by editing sorting and expansion preferences. Users can now tailor their views … issue where, upon default loading, the Rolling Week option was selected in the interface but still displayed all …

… We're introducing new features that offer you enhanced ways to monitor your projects in greater detail: Display … out a variety of fresh dashboard elements for both the wallboard and agent dashboards, including: Scalars and lists … been resolved. Empty and read-only information fields are always hidden in this new version.  Bookings Booking comments …

… customer record or a new record is created if none already exists. Retention Period:   This is the length of time from … Deletion Period: You can define in the application when you want the system to automatically delete tickets and customer … … Puzzel Ticketing - Release Notes August 19th 2021 (Enhancement to GDPR functionality) …

… De API van de Chat kan worden verkregen met behulp van de EUWA Wrapper Interface, die in een afzonderlijk artikel wordt … Wordt geactiveerd wanneer het chatvenster geminimaliseerd is contactCenterClose Wordt geactiveerd … enteredChatId, enterFormIssue, selectedQueueKey, timeId2Map) api.updateSystemVariables({ enteredFormName: 'Chatter …

… Campagneoverzicht toont de status van weken in de toekomst wat betreft forecasts, schema's en gepubliceerde schema's …