call_event_types
Table name: call_event_types
Contains/Role:
- Holds the description for the different event types for a call event.
- Table call_events holds a foreign key against this table
| Column Name | Datatype | Description |
|---|---|---|
| event_type | Char (1) Primary key. |
Currently these codes are in use (may be extended later): c Conversation i Start/initiation l Listen in / silent monitoring m Menu p Pre-initiation event, only for email and social q Placed in queue r Recording started |
| Descript | Varchar (255) | Describes the code. |