media_types

Table name: media_types

Contains/Role: 

  • Describes the name for the different media types a call/request might consist of.
  • Table call_events holds a foreign key against this table

 

Column Name Datatype Description
media_type_id Integer
Primary key.

The code for the media type.
Currently these ids are in use:

0             Undefined

1             Phone

3             Email

4             SMS ( not in use)

5             Chat

7             Social
descript nvarchar (255) Describes the media type id. 

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