Configuring general feedback topics
To configure general feedback topics:
- Go to SETTINGS
- Click Feedback settings
- Click the General feedback topics tab
By following the navigation prompt, you'll be directed to the following screen:
The system includes a number of default topics and/or you can also configure your own set of general feedback topics by simply clicking the Add general feedback topic button to reveal a pop up window requesting the title and Description of the topic.
On pressing Submit, the topic will be added to your list of active general feedback topics.
Active topics will be made available for selection when you provide general feedback, you can report on these too! To hide a topic, simply make it Inactive by clicking the Active pill.
To re-activate an Inactive topic, simply click the Inactive pill.