phone_types
Table name: phone_types
Contains/Role: Holds the description for the different phone_types (used/referred to in table agent_events)
| Column Name | Datatype | Description |
|---|---|---|
| phone_type | Int |
Currently these codes are in use (may be extended later): 0 None/Unknown 1 Phone (external phone) 2 SoftPhone (Puzzel’s Softphone) |
| descript | Varchar(255) | Describes the type. |