Skip to main content
Puzzel Help Centre

Search

Filter Results

User account menu

  • Log in

Main navigation

  • Knowledgebase
  • Product Documents
  • API Documentation
  • Announcements
  • Release Notes
  • Product collateral

In this section

  • User Guide
    • Puzzel Contact Centre
    • Puzzel Case Management
    • Puzzel WFM
      • Puzzel WFM 16-point process
      • Planner(Admin portal)
        • Dashboard
        • Forecasting
        • Scheduling and Adherence
        • Reporting
        • People
          • Creating users manually
          • Importing and exporting of agents
          • Agent screen single agent edit
          • Agent screen multi edit
          • Assigning shifts to agents
          • Vacation and holidays
        • Settings
      • Agent portal
      • Agent Portal for Supervisors
    • Puzzel Digital Engagement
    • Getting started
    • Puzzel Sales Intelligence
  • Feature guide
  • Integrations
  • Technical Specs

Important Message

Newsletter subscription: You can now subscribe to receive email alerts for any updates made on the Help centre
Read more ›
Book a Demo

Support

Submit a ticket

Breadcrumb

  1. Home
  2. Product Documents
  3. User Guide
  4. Puzzel WFM
  5. Planner(Admin portal)
  6. People

People

English
EnglishDanishFinnishNorwegian BokmålSwedishDutch

Some of the topics covered under People section are:

  • Creating users manually
  • Importing and exporting of agents
  • Agent screen single agent edit
  • Agent screen multi edit
  • Assigning shifts to agents
  • Vacation and Holidays
Download as PDF
Back to Top

Book traversal links for People

  • ‹ Previous article
  • Return to section home
  • Next article ›

Published

26/06/2020 - 16:47

Last updated

06/09/2021 - 10:46
5
2

Stay in the loop!

Sign up for email alerts to receive updates made in this section.

Comments

No comments have been posted on this article yet.

Recent documents

  • Release Notes March 21st, 2023 
  • Service Level Agreement for Puzzel
  • Survey and Satisfaction score
  • Performance KPI configuration
  • Call Recording events

Popular documents

  • Puzzel Administration Portal
  • Puzzel Case Management
  • Puzzel Contact Centre
  • Puzzel Agent Application
  • Puzzel Agent Application, Ticketing and WFM

Help Centre

  • Knowledgebase
  • Product Documents
  • API Documentation
  • Announcements
  • Release Notes

Our Solutions

  • Puzzel Contact Centre
  • Puzzel Digital Engagement
  • Puzzel Live Share
  • Puzzel Smart Chatbot
  • Puzzel Workforce Management
  • Puzzel Sales Intelligence

Neighbourhood

  • Media and insights
  • Academy
  • Marketplace
  • Partner Portal
  • About Puzzel

Our Global Sites

  • UK/International
  • Norway
  • Sweden
  • Denmark
  • Finland

Footer Menu

  • Contact Us
  • Privacy Policy

Social Media Links

  • Twitter
  • LinkedIn
  • Facebook