Change system settings

The following settings can be changed using the System Settings function

• Company Name
• Holidays Approved By (allows the authorisation of holidays by):
  • System Administrators
  • System Administrators or Team Leaders
• Automated Holiday Approval
  • If ticked, the system will automatically approve holiday requests if the agent and the day requested have enough holiday allowance.
  • Notice Period – The minimum notice required for a holiday request (in days).
• API Users – For integration specialists only.