Change system settings
The following settings can be changed using the System Settings function
- Company Name
- Holidays Approved By (allows the authorisation of holidays by):
- System Administrators
- System Administrators or Team Leaders
- Automated Holiday Approval
- If ticked, the system will automatically approve holiday requests if the agent and the day requested have enough holiday allowance.
- Notice Period – The minimum notice required for a holiday request (in days).
- API Users – For integration specialists only.