A user with access to use Puzzel web services and with access to the Archive can:

  1. Retrieve general information about a request based on session ID
  2. Play/stream a request's call recording
  3. Download a request's call recording
  4. Download a request's chat log
  5. Delete a call recording
  6. Delete a chat log

Published

15/09/2020 - 14:31

Last updated

17/02/2022 - 10:25
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