Real-time
Under main menu Real-time you find these sub menus/pages:
- Queue Overview
- User Groups
- Ticker Services
- Ticker Queues
- Ticker User Group
- Ongoing Requests
- Wallboard
In this section you also find the article Details about agent statuses.
Under main menu Real-time you find these sub menus/pages:
In this section you also find the article Details about agent statuses.