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Real-time

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Under main menu Real-time you find these sub menus/pages:

  • Queue Overview 
  • User Groups
  • Ticker Services
  • Ticker Queues
  • Ticker User Group
  • Ongoing Requests
  • Wallboard

 

In this section you also find the article Details about agent statuses. 

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Published

08/06/2020 - 13:16

Last updated

06/09/2023 - 10:31
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