On page services - Queues you can:

  • see and configure queues that should be displayed in Puzzel; the Display queues
  • see and configure parameters (SLA, wrap-up, Enquiry registration etc) for your System queues, and create new queues.

To browse through all the articles in this section, look into the index tree on the left. 

Published

04/06/2020 - 16:08

Last updated

08/09/2021 - 12:30