The newest addition to our solution is a set of very flexible mechanisms for defining new Tabs in the new Agent Applications and including different widgets in them Core and Custom. This is handled by providing Tab Configuration, Widget Administration and Widget Configuration capabilities in the Admin tool, as well as exposing a flexible Widget API, which allows communication with widgets and retrieving configuration data for a widget.

When starting to use the new agent application there will be a new tab available in the administration portal, called Widget. This is where you can manage and configure the above-mentioned sections.


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