KPI alarm Recipients

In the KPI Alarm page's Recipients accordion, you can define alarm recipients, and how and when they should receive alarms.

There are 3 different ways of receiving the alarm, SMS, Email and by Phone. We recommend using SMS and Email as your preferred channels of contact. This is because you get limited information when receiving a Call. You will be informed that an alarm has been triggered and that you can find more detailed information in the Administration portal and in an SMS or Email if you have subscribed to these methods of contact.

Mobile numbers must include prefix 00 and the country code

Recipient Time

Click on the hyperlink in the Time column in the Recipients table if you want to define the time period for which a recipient should receive alarms.